Shop Policies
🛍️ Shop Policies
Welcome to OPIGMOM! We’re a small, Canada-based handmade sticker shop. Please take a moment to review our shop policies before placing an order.
📦 Shipping
- All orders are shipped via Canada Post Letter Mail (untracked).
- Processing time: Typically 3–5 business days.
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Delivery estimates (may vary):
- Canada: 5–10 business days
- USA: 1–3 weeks
- International: 2–5 weeks
- Please ensure your shipping address is correct when placing your order. We are not responsible for delays or losses due to incorrect addresses.
We DO NOT OFFER Rush Delivery at the moment.
🔁 Returns, Refunds & Exchanges
Due to the nature of our handmade items, we do NOT accept returns or exchanges.
However, if your item arrives damaged, please contact us within 7 days of delivery, and we will do our best to make it right.
The following items cannot be returned or exchanged:
- Custom or personalized orders
- Digital downloads
We appreciate your understanding and support of small handmade businesses.
🧾 Cancellations
If your order hasn’t been processed or shipped yet, feel free to contact us as soon as possible. We’ll try our best to accommodate cancellation requests.
💸 Sales Tax
We are a small Canadian-based business, and currently do not charge sales tax. If this changes in the future, we will update this page and notify customers.
Terms of use
You may NOT share or distribute any of my digital files away as freebies or giveaways.