Refund policy

Returns, Refunds & Exchanges

Due to the handmade and customized nature of our products, we do not accept returns or exchanges.

However, your satisfaction means the world to us! If your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll do our best to make it right.

Non-returnable items include:

  • Custom or personalized orders

  • Digital downloads

Please double-check your order details (including personalization and shipping address) before completing checkout to ensure accuracy.

If you have any questions, feel free to reach out — we're always happy to help!